Feedback from previous guests about their experience.
50%
liked the hotel and would stay again
Clean rooms
Quiet residential area
Overpriced breakfast
Confusing service
5.0/10
Guest rating
Rooms
6.0
Location
6.8
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 10 reviews
7.5
7.5/10 based on 385 reviews
Mary
United States,
November
2024
5.0/10
The hotel left me quite disappointed overall. The beds were extremely hard, and the customer service was appalling when I requested a late check-out after a day tour. Although the location was quiet, it felt isolated, and the dining options were terrible. I would not recommend this hotel as there are better options available in more convenient areas.
Rooms
5.0
The room was basic but clean, though the bed was extremely hard.
Service
5.0
The customer service was rude and unhelpful, especially when I asked about late check-out.
Location
5.0
The hotel was located in a quiet area, but it felt quite far from attractions.
Dining
5.0
The food served at the hotel was awful, and I would recommend eating elsewhere.
Facilities
5.0
Facilities were minimal and did not enhance the stay.
Margaret
United States,
September
2024
5.0/10
My experience at this hotel was quite a rollercoaster. While I was looking forward to a hassle-free airport pick-up that was advertised, I found myself in a challenging situation on arrival. The rooms didn’t meet my expectations either, and the overall service was quite confusing and awkward. However, I was pleased with the location being only a short walk to the old city, but this was overshadowed by the issues I faced.
Rooms
5.0
The rooms were not impressive and felt a bit outdated.
Service
5.0
The service was disorganized, and it took a struggle to get assistance.
Location
8.0
The hotel is located near the old city, which is a great spot for exploring.
Dining
5.0
The food was disappointing, definitely not worth eating here.
Facilities
5.0
The facilities felt lacking, and I wouldn't recommend relying on them.
Jim
United States,
September
2024
7.2/10
Wiriya House offers a comfortable stay with clean rooms and a lovely pool, making it a great budget choice. However, the noise from renovations can be quite disruptive, and be cautious with taxi bookings as they may not get the kind of service you expect. Overall, it's a good place if you can deal with the occasional inconvenience.
Rooms
7.0
The rooms are basic but clean and comfortable. The fan room I stayed in was a great value at 450 baht per night.
Service
6.0
The staff were generally courteous, but communication could be tricky at times due to limited English skills. They did help me with a taxi booking but charged me more than expected.
Location
9.0
The hotel is situated in a quiet lane near Chiang Mai gate, which made it easy to walk into town and explore.
Dining
Facilities
7.0
The pool area in the garden is lovely for relaxation, but the ongoing renovations affected the enjoyment.
Albert
United States,
August
2024
6.4/10
My experience at this hotel was mixed. On one hand, the location is pretty quiet and away from the hustle of the tourist areas, making it a nice escape. The rooms, while basic, were clean and spacious. However, I found the breakfast to be overpriced and not very enjoyable, plus the laundry services were similarly expensive. Overall, it feels like a decent spot for a budget-friendly stay, but there are definitely some areas that could use improvement.
Rooms
7.0
The rooms were basic but clean and spacious, providing good value for the money.
Service
6.0
I encountered some confusion with English-speaking staff, but they were eventually helpful in calling a taxi.
Location
7.0
It's nestled in a quiet residential area, which is nice, but taxi drivers had some trouble finding it.
Dining
5.0
Breakfast wasn't great and felt overpriced, but there are better options in nearby coffee shops.
Facilities
7.0
The swimming pool is nice, though it doesn't get sun in the afternoon.
Clean rooms
Overpriced breakfast
Charles
United States,
July
2024
5.0/10
Wiriya House has its pros and cons. While it offers clean rooms and a decent pool, the location is quiet and slightly away from the main attractions. The service, unfortunately, was not up to par, with some staff being unhelpful, and the dining options left much to be desired, contributing to a less than satisfactory experience overall.
Rooms
6.0
The rooms are clean and spacious, but the beds were extremely hard, which made for an uncomfortable sleep.
Service
5.0
The service was lacking, especially when it came to accommodating requests like late check-out. It felt disrespectful at times.
Location
6.0
The hotel is slightly away from the city center, which can be peaceful but also inconvenient if you want to be in the heart of the action.
Dining
5.0
The dining experience was disappointing; food options did not satisfy our expectations.
Facilities
7.0
Facilities include a nice swimming pool that was always empty, good for some quiet relaxation after a long day.
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